WIG FITTINGS | WIG SERVICING | WIG FAQ
Personalized Wig Fittings
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HAIR WITH A CAUSE
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HAIR WITH A CAUSE
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* Customizing (Cut & Styling, Proper Fit)
* Color Match Blend (Highlight/Low Lighting) * Texturizing (Thinning & Removing Bulk) * Wig Restoration /Revitalizing /Detangling (Deep Conditioning, Comb Out) * Wig Repair & Alterations (small holes, resizing) Wig Wash & Style Wig Shaping Wig Comb Out Wig Sizing Wig Color Wig Keratin Conditioning Restore your wig back to its original beauty! Full Wig Restoration: Which includes detangling and de-matting repair services on most wigs designs (we cannot repair hair loss on thin skin). This service is typically needed if you have washed your wig in the wrong manner and need detangling services. Most wigs can be repaired. However, if your unit is beyond repair, you will receive a notification prior to proceeding with additional services. The cost is $275.00 including the cleaning of the unit to be repaired. Wig Repair Services Include: • Restoring the hair back to its original state • Replacing Hair Loss if needed (extensive hair loss is not repairable) • Replacing torn small rips/holes • Cleaning old residue/glue or tape from unit |
Let us help answer some of your questions… here are some FAQs
What Wig Brands do you Carry?
Follea, Jon Renau, Raquel Welch, Renee of Paris and Noriko are a few of the brands we stand behind.
What types of Wigs do you have available?
At HWAC Hair Recovery Treatment Center we pride ourselves in offering Premium European Hair Wigs, we understand this isn’t always affordable therefore, we have sourced and now offer the best in processed Remy Human Hair Wigs and HD Synthetic Wigs. Therefore, we have three different hair quality options available for our clients’ requirements and budgets.
What is Virgin European Hair?
Virgin European Hair is the highest quality, most beautifully soft hair available on the market. Why? Because it has never been processed or colored, it is hard to come by, it has natural color and texture and the most expensive hair offered worldwide. European Hair is Beautiful and last for many years and will mimic your natural hair. At HWAC Hair Recovery Treatment Center we pride ourselves in offering you the absolute best hair available in the world, we do this through our range of Virgin European wigs, Toppers and various Hair Pieces we carry.
What is Remy Human Hair?
Remy Human Hair has been collected from temples in India or villages in China and will often be a blend of Indian and Asian hair and may also come from mixed donors. Remy Human hair is naturally dark in color and as such needs to be bleached and dyed to create an assortment of colors to match European hair colors. Remy human hair is at more affordable price point for those who would like human hair but cannot afford the price tag of our Virgin European Hair. At HWAC Hair Recovery Treatment Center we source the very best Remy Human Hair for our clients.
How does Virgin European Hair Wigs differ from Remy Human Hair?
Virgin European Hair is the most beautiful hair available and primarily differs from Virgin Remy. Hair as it is naturally fine and soft in texture, as opposed to Remy Hair which has a thicker diameter, has some level of processing, overtime loses its shine, will not last as long as European Hair. 100% Virgin European hair has never been put through any chemicals or conditioners. The cuticles are all left intact making all the hair aligned in one direction, and will also mean less tangling. Virgin hair will also retain its stunning shine and soft texture wash after wash.
What is Synthetic Hair?
Our synthetic hair options are more affordable, comes in a range of beautiful styles and often can be worn without additional styling required. Synthetic hair offers a look and feel similar to our human hair options, however synthetic wigs will have less styling ability. Synthetic hair wigs and hairpieces require very little on-going maintenance and with the right care can last up to half a year.
What is the HD Synthetic Hair?
HD Synthetic hair stands for our Heat Defiant, Synthetic hair collection. Our HD hair is made from fine denier, high-heat fiber. HD synthetic hair has revolutionized the synthetic hair market by introducing beautiful, HD wigs that could be styled daily with heat including curling irons and hair straighteners.
WE DO NOT CARRY PROCESSED HUMAN HAIR.
Why?
Processed hair is usually swept off the floor of beauty salons in places like China or India. The cuticles of the hair are then removed in an acid bath. The black pigments of the hair then need to be bleached and dyed to create an assortment of colors to that imprecisely match European Hair colors.
Because the cuticles have been removed during this process, the hair becomes brittle, dry, and loses its entire luster after just a few washes. This option is therefore not available to purchase here at HWAC Hair Recovery Treatment Center we only supply the world’s most beautiful European, Remy and HD Synthetic Human Hair Wigs and Pieces, to ensure you always get the very best quality.
How do I know what hair type is right for me?
This will depend mainly on your budget and what style of hair piece you would like. Please contact us or book a consultation and we will happily guide you through your options, based specifically on your lifestyle and personal needs.
What is the cost for delivery?
We offer worldwide regular shipping. For express deliveries please contact us as additional shipping rates may apply.
Returns Policy
At HWAC Hair Recovery Treatment Center your happiness is our absolute number one priority! If for any reason, you are unhappy with your beautiful hair purchase, we will happily exchange or offer you a store credit to be used at any time. Unfortunately, we are unable to issue cash refunds.
We understand it can be difficult to sometimes make your purchase online, so please feel free to contact us via skype, FaceTime, phone or email to discuss your requirements so we can ensure you select the perfect option for you. Alternatively, you can visit our flagship Treatment Center to view our range and place your order.
For Online Returns
Please email and request your RTA (Return Authorization Number). All we ask is you ship back your item within 5 working days of receiving your order with your RNA and we can start this process for you. Once the item has been received we will contact you within 24 hours to arrange your exchange. If we do not have something suitable for you in stock, we will gladly order this in for you and your store credit will not expire.
Some important things to note when exchanging an item:
• Items must be unworn, odor-free and in their original condition.
• Items must be in the original packaging and with all tags attached (where applicable)
• All SALE items are final sale and does not qualify for returns.
• We do not offer returns on custom made items.
• Shipping fees for all returns are to be covered by the customer. HWAC Hair Recovery Treatment Center is not responsible for lost or damaged packages in transit. We recommend you ship your returns by courier or registered post with tracking.
• In accordance with HWAC Policy the return of any Wig or Hairpiece product cannot be accepted if it shows any evidence of being opened, altered or used.
• We inspect all items when returned thoroughly and as such returns must comply within our guidelines in order for a credit to be issued or an exchange to be made.
• All returns are subject to a 25% restocking fee.
Custom Order Return Policy
As all custom orders are specifically ordered to suit you, we do not offer returns. Please make sure that you choose carefully when selecting your custom item. Please contact us directly if you would like assistance in placing your order. HWAC Hair Recovery Treatment Center unfortunately will not be responsible for wrong measurements or incorrect size and or color selections made.
Follea, Jon Renau, Raquel Welch, Renee of Paris and Noriko are a few of the brands we stand behind.
What types of Wigs do you have available?
At HWAC Hair Recovery Treatment Center we pride ourselves in offering Premium European Hair Wigs, we understand this isn’t always affordable therefore, we have sourced and now offer the best in processed Remy Human Hair Wigs and HD Synthetic Wigs. Therefore, we have three different hair quality options available for our clients’ requirements and budgets.
What is Virgin European Hair?
Virgin European Hair is the highest quality, most beautifully soft hair available on the market. Why? Because it has never been processed or colored, it is hard to come by, it has natural color and texture and the most expensive hair offered worldwide. European Hair is Beautiful and last for many years and will mimic your natural hair. At HWAC Hair Recovery Treatment Center we pride ourselves in offering you the absolute best hair available in the world, we do this through our range of Virgin European wigs, Toppers and various Hair Pieces we carry.
What is Remy Human Hair?
Remy Human Hair has been collected from temples in India or villages in China and will often be a blend of Indian and Asian hair and may also come from mixed donors. Remy Human hair is naturally dark in color and as such needs to be bleached and dyed to create an assortment of colors to match European hair colors. Remy human hair is at more affordable price point for those who would like human hair but cannot afford the price tag of our Virgin European Hair. At HWAC Hair Recovery Treatment Center we source the very best Remy Human Hair for our clients.
How does Virgin European Hair Wigs differ from Remy Human Hair?
Virgin European Hair is the most beautiful hair available and primarily differs from Virgin Remy. Hair as it is naturally fine and soft in texture, as opposed to Remy Hair which has a thicker diameter, has some level of processing, overtime loses its shine, will not last as long as European Hair. 100% Virgin European hair has never been put through any chemicals or conditioners. The cuticles are all left intact making all the hair aligned in one direction, and will also mean less tangling. Virgin hair will also retain its stunning shine and soft texture wash after wash.
What is Synthetic Hair?
Our synthetic hair options are more affordable, comes in a range of beautiful styles and often can be worn without additional styling required. Synthetic hair offers a look and feel similar to our human hair options, however synthetic wigs will have less styling ability. Synthetic hair wigs and hairpieces require very little on-going maintenance and with the right care can last up to half a year.
What is the HD Synthetic Hair?
HD Synthetic hair stands for our Heat Defiant, Synthetic hair collection. Our HD hair is made from fine denier, high-heat fiber. HD synthetic hair has revolutionized the synthetic hair market by introducing beautiful, HD wigs that could be styled daily with heat including curling irons and hair straighteners.
WE DO NOT CARRY PROCESSED HUMAN HAIR.
Why?
Processed hair is usually swept off the floor of beauty salons in places like China or India. The cuticles of the hair are then removed in an acid bath. The black pigments of the hair then need to be bleached and dyed to create an assortment of colors to that imprecisely match European Hair colors.
Because the cuticles have been removed during this process, the hair becomes brittle, dry, and loses its entire luster after just a few washes. This option is therefore not available to purchase here at HWAC Hair Recovery Treatment Center we only supply the world’s most beautiful European, Remy and HD Synthetic Human Hair Wigs and Pieces, to ensure you always get the very best quality.
How do I know what hair type is right for me?
This will depend mainly on your budget and what style of hair piece you would like. Please contact us or book a consultation and we will happily guide you through your options, based specifically on your lifestyle and personal needs.
What is the cost for delivery?
We offer worldwide regular shipping. For express deliveries please contact us as additional shipping rates may apply.
Returns Policy
At HWAC Hair Recovery Treatment Center your happiness is our absolute number one priority! If for any reason, you are unhappy with your beautiful hair purchase, we will happily exchange or offer you a store credit to be used at any time. Unfortunately, we are unable to issue cash refunds.
We understand it can be difficult to sometimes make your purchase online, so please feel free to contact us via skype, FaceTime, phone or email to discuss your requirements so we can ensure you select the perfect option for you. Alternatively, you can visit our flagship Treatment Center to view our range and place your order.
For Online Returns
Please email and request your RTA (Return Authorization Number). All we ask is you ship back your item within 5 working days of receiving your order with your RNA and we can start this process for you. Once the item has been received we will contact you within 24 hours to arrange your exchange. If we do not have something suitable for you in stock, we will gladly order this in for you and your store credit will not expire.
Some important things to note when exchanging an item:
• Items must be unworn, odor-free and in their original condition.
• Items must be in the original packaging and with all tags attached (where applicable)
• All SALE items are final sale and does not qualify for returns.
• We do not offer returns on custom made items.
• Shipping fees for all returns are to be covered by the customer. HWAC Hair Recovery Treatment Center is not responsible for lost or damaged packages in transit. We recommend you ship your returns by courier or registered post with tracking.
• In accordance with HWAC Policy the return of any Wig or Hairpiece product cannot be accepted if it shows any evidence of being opened, altered or used.
• We inspect all items when returned thoroughly and as such returns must comply within our guidelines in order for a credit to be issued or an exchange to be made.
• All returns are subject to a 25% restocking fee.
Custom Order Return Policy
As all custom orders are specifically ordered to suit you, we do not offer returns. Please make sure that you choose carefully when selecting your custom item. Please contact us directly if you would like assistance in placing your order. HWAC Hair Recovery Treatment Center unfortunately will not be responsible for wrong measurements or incorrect size and or color selections made.